Support center
We answer every email — usually within 24h on weekdays.
[email protected]
Email is preferred so we can track and attach logs.
In-app feedback
In-App Feedback
App → Settings → Help & Feedback.
Frequently asked
1. Who owns the generated redesigns?
You own the room makeovers generated through Roomkeep and may use them for personal renovation, contractor consultations, or sharing on social media.
2. How do I cancel my subscription?
iOS: Settings → Apple ID → Subscriptions. Android: Play Store → Profile → Payments & subscriptions. Cancellation takes effect at the end of the billing period.
3. Is my personal data and photo safe?
We strictly protect your privacy. Uploaded room photos are processed only to generate your design options, stored securely in private storage, never used to train third-party models, and never sold.
4. How do I delete my account?
Go to Settings → Account → Delete Account. Your account, designs, and storage files will be permanently and irreversibly erased immediately.